Your browser version is outdated. We recommend that you update your browser to the latest version.

Terms & Conditions

 

Detailed description of goods and/or services

Adventure Tour Company is a business in the hospitality industry that markets accommodation, tours, flights, and activities on behalf of various Affiliates.

Delivery policy

Subject to availability and receipt of payment, by the Adventure Tour Company | Our Affiliates, customer requests will be processed within 1 days and delivery confirmed by way of electronic mail.

Return and Refunds policy

The provision of goods and services by Adventure Tour Company | Our Affiliates is subject to availability. Although Adventure Tour Company | Our Affiliates take all reasonable care to avoid unavailability of our services, in cases of unavailability, Adventure Tour Company will refund the client in full within 30 days.

Cancellation of orders by the client will attract the following fees:

Within 24 hours of the service - Non refundable
Within 48 hours of the service - 50% refundable
More than 48 hours of the service - 100% refundable

Customer privacy policy

Adventure Tour Company | Our Affiliates shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Adventure Tour Company | Our Affiliates' bank account, the details of which will be provided via electronic mail.

Credit card acquiring and security

Credit card transactions will be acquired for Adventure Tour Company | certain of Our Affiliates via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.payu.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Adventure Tour Company | Our Affiliates separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.payu.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR.

Responsibility

Adventure Tour Company | Our Affiliates takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Adventure Tour Company chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Adventure Tour Company 10 St Patrick Road, Hurlyvale, Edenvale, Gauteng.

Variation

Adventure Tour Company | Our Affiliates may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Adventure Tour Company based in South Africa trading as and with registration number 2018/548228/07 and Owner Brendon Paul.

Adventure Tour Company | Happy Island Waterworld contact

Support: adventuretourcoza1@gmail.com
Support: 011 026 8168 / 084 415 4511

 

Download our full terms and conditions here


Share on Social Media